We have a wide range of new, centrally funded roles which allow PCN’s to establish multi-disciplinary teams to provide our patients with a wider range of care locally within primary care, which also alleviates the pressure on GP’s.

Examples of ARRS roles within North West Leicestershire include: Clinical Pharmacists, Pharmacy Technician, Care Co-ordinators, Trainee Nurse Associates, Nurse Associates, Paramedics, Social Prescriber Link Workers, Mental Health Practitioner, GP Assistants, Advanced Nurse Practitioners, Clinic Co-ordinators, and Physician Associates.

You can now speak to a specialist physiotherapist via a telephone consultation, or face to face at Long Lane Surgery (Coalville) – this is a service available to all patients registered at one of our 12 practices.

The physiotherapist can support you in being referred for further treatment, managing/improving your condition, helping with pain relief, or being referred to specialist care.

Please contact your GP practice to book into any of these clinics.

As part of our ARRS staff role, Social Prescriber link workers can help you with social, emotional and practical needs. They will listen to you, get to know you, understand your circumstances and what matters to you – with a plan tailored to you.

Many people are at risk of liver damage (cirrhosis or fibrosis). This is known to have the potential to lead to liver cancer. Finding liver damage early means that it can be treated and therefore, prevent this type of cancer from developing later on in life.

Due to the potential life-saving treatment, a programme for checking patients liver damage has been started in North West Leicestershire.

Please contact your GP to find out more

Supporting you with your mental health, a one-to-one service accessed through your GP practice offers mental health, emotional wellbeing and practical support tailored to your needs. The advisors can:

Discuss your symptoms, issues and needs

Recognise your emotions and areas of support, Provide tips, resources and tools to help your wellbeing

Link with local services in the locality for further support

Create a tailored action plan with you

Please contact your GP to find out more

The Women’s Household Clinic is an additional service to regular GP practice clinics, offering patients the chance to consult with a British Menopause Society accredited specialist. This clinic provides comprehensive care for diagnosing, commencing treatment, reviewing, and monitoring the outcomes of menopause and HRT.

Our service, established approximately 11 months ago, has treated over 500 patients to date. These patients have been able to book appointments through their GP surgery, avoiding unnecessary delays in commencing treatment and without the need to seek private healthcare. Importantly, they received treatment at no additional cost.

Initially, the clinic operates on Saturdays, but we are planning to expand our hours to include weekdays and evenings soon. Since its inception, we have also organized group consultations through Patient Participation Groups (PPGs).

Looking ahead, we aim to offer approximately 70 menopause appointments per month for the next 12 months. These will be in addition to the appointments available at patients’ GP practices and through enhanced access services. This highly bespoke service is not yet available in any other Primary Care Network (PCN) in the United Kingdom.

We are collaborating with other providers, Integrated Care Boards (ICBs), and PCNs to support them in setting up similar services. Our clinic has recently been honoured with the Primary Care Excellence Award for its achievements in establishing the menopause clinic and successfully treating patients.